Refund policy

Returns & Exchanges

Because each piece is handmade, all sales are final. Returns and exchanges are not accepted.

If a piece doesn't fit quite right, resizing may be available depending on the design. Please note that not all pieces can be resized, and any resizing and associated shipping costs are the responsibility of the customer. If you have questions about sizing or whether a specific piece can be adjusted, please reach out before placing your order.

If your jewelry arrives damaged or there is an issue with your order, please contact Soleia Seas within 7 days of delivery so the issue can be resolved.